Ordering and insights for coffee shops

Every order tells a story. Understand yours.

More than an ordering system. Scan&Serve lets guests order and pay from their table, and turns every cup and pastry into insight: what sells, when you're busiest and which add-ons lift the check.

Built first for coffee shops and cafés.

OverviewSample data
Last 7 days
Revenue
20,336 DKK
Orders
328
Avg. order
62 DKK

Illustrative concept with sample data and a sample menu. Not real results.

The problem

Your coffee shop is generating data. Are you using it?

  • 01

    Missed Opportunities

    Guests wait to order, reorder, or pay. Every unnecessary step creates friction.

  • 02

    Operational Blind Spots

    Morning rushes, growing queues, and changing demand make a busy café harder to manage.

  • 03

    Decisions Without Data

    You know your daily revenue. But do you know what's driving it?

You can't improve what you can't see.

How it works

From guest interaction to business intelligence.

Scan Order Analyze Improve

  1. 01

    Guests scan

    They open the digital menu on their phone. No app to install.

  2. 02

    Guests order

    They order and pay from the table, without extra steps.

  3. 03

    Scan&Serve captures data

    Every order is stored with its context: items, add-ons, table, time and status.

  4. 04Planned

    Owners discover insights

    Analytics helps you see trends and opportunities to improve.

Analytics for your café

Stop guessing. Start understanding.

Analytics is in development. The dashboard below uses sample café data to show what it will look like, not real results.

Revenue overview

Planned · sample data
Total revenue
20,336 DKK
Total orders
328
Average order
62 DKK

Highlights

  • Best-selling drink
    Cappuccino
    92 sold · 4,140 DKK
  • Best-selling food
    Croissant
    64 sold · 2,432 DKK
  • Busiest hour
    09:00–10:00
    52 orders · 16% of the week
  • Best day
    Saturday
    3,900 DKK · 19% of revenue
  • Lowest seller
    Carrot Cake
    6 sold · 348 DKK · 2% of revenue
Revenue by day (DKK)
  1. Monday2,480
  2. Tuesday2,640
  3. Wednesday2,710
  4. Thursday2,900
  5. Friday3,350
  6. Saturday3,900 (highest)
  7. Sunday2,356

The outlined bar marks the highest day.

Orders by hour
  1. 07:0022
  2. 08:0048 (highest)
  3. 09:0052 (highest)
  4. 10:0036
  5. 11:0030
  6. 12:0041
  7. 13:0033
  8. 14:0024
  9. 15:0020
  10. 16:0014
  11. 17:008

Hour of day (24h). Outlined bars mark the two busiest hours.

Menu performance

Planned · sample data

Revenue by item, last 7 days (DKK)

  • Cappuccino92 sold · 45 DKK
    4,140
  • Flat White71 sold · 48 DKK
    3,408
  • Croissant64 sold · 38 DKK
    2,432
  • Iced Latte39 sold · 52 DKK
    2,028
  • Carrot Cake6 sold · 58 DKK · low seller
    348
  • All other items (filter coffee, tea, sandwiches, …)
    7,980

The five items above plus all other items add up to the sample total of 20,336 DKK.

Guest behavior

Planned · sample data
Additional orders
62 of 328 orders (19%)

Most popular add-ons (times selected)

  • Oat milk
    74
  • Extra shot
    52
  • Vanilla syrup
    31
  • Lactose-free milk
    18

Revenue by table (DKK)

  • Table 1
    2,640
  • Table 2
    3,720
  • Table 3
    2,150
  • Table 4
    4,180
  • Table 5
    3,350
  • Table 6
    4,296

Opportunities

Planned · example insights
Menu performance

Carrot Cake was ordered 6 times this week, against 92 for the Cappuccino. Consider reviewing its price, description or placement.

Additional sales

Oat milk is your most popular add-on, selected 74 times. Consider highlighting it on your milk-based drinks.

Operations

The morning hours from 08:00 to 11:00 carry 41% of the week's orders. Review staffing around the morning rush.

Where we are

What exists today, and what we're building next.

The ordering foundation

Built
  • QR menu per table, with categories and item availability
  • Milk choices, extras and other options per item, with required and maximum selections
  • Card payments through Stripe, with the order total calculated on the server
  • A live order queue for staff, from paid to delivered
  • Separate manager and staff roles, with refunds limited to managers

Analytics

Planned

The first version of analytics is planned to answer the questions owners ask most: what earns money, when, and where it is lost.

  • Revenue
  • Orders
  • Average order value
  • Top-selling items
  • Revenue by item and category
  • Peak hours
  • Table performance
  • Modifier popularity
  • Order fulfilment time
  • Cancelled and failed payments
  • + Your own metrics

Every café is different. Need other numbers in your analytics? Tell us what matters to you and we'll add it.

Planned features may change as we learn from early users.

Early access

Your next business decision starts with better data.

Give your guests a simpler way to order. Give yourself a clearer way to run your café.

What kind of venue do you run? (optional)